FREQUENTLY ASKED QUESTIONS

A: Easy! We have a 7-step proprietary implementation process. Depending upon the size of your organization, you could be up and running in 90 days or less.

A: Not as much as you’d think! It’s fast, easy and cost-effective.

A: 24-hour support access includes the customer support portal, support staff and resource library.

A: Yes, with our Connect™ platform. Available for download from both Apple & Google Play stores.

A: Yes. We have a dedicated integration team, and, unlike the competition, we keep integration fees reasonable. We know that the EHR depends on its connections with other platforms to support your work and to put your data to use, so we accomplish integrations quickly, easily, and with a price that won’t break the bank!

A: We have clinical subject matter experts on staff that constantly monitor regulatory publications and attend all relevant meetings with the regulatory agencies. We stay abreast of the developing regulatory changes and make adjustments to our software in time to meet government deadlines. When these new changes are deployed to our customers, we work with them to explain the changes and make sure they know how those changes affect their workflow and their policies & procedures. Our goal is to make it easy for you to remain compliant with regulations.

A: Yes, we do. With Collain’s integrated Billing & AR module, claims management is a quick and easy process.

A: Yes. From intake to P&L and balance sheet, we have you covered.

A: Order management and medication administration are seamlessly tied together with robust features to customize order set profiles, real-time pharmacy integration, EPCS, and much more.